Bystanders can play a crucial role in protecting themselves, others, and their institutions. Yet they often don’t feel empowered to speak or act. Why not? Drawing on the work of Mary Rowe we’ll explore why they stay silent and consider what much be done to elicit their participation.
What Do Bystanders Need Before They Speak? Read More »
informed informalityORIGINALLY PUBLISHED OCT. 22, 2021 Email, like the talents of detective Adrian Monk of the eponymous USA network drama, is both a blessing and a curse. On one hand, it allows us to share our thoughts instantaneously, without regard to distance or cost. On the other, it allows us to share our thoughts instantaneously,
Five Email Mistakes That Exacerbate Conflict Read More »
informed informalityORIGINALLY PUBLISHED OCT. 22, 2021 Back in kindergarten, you might have been told that if you don’t have something nice to say, you shouldn’t say anything at all. In many cases, you honor that precept, but sometimes, it is difficult. There may come a time when you feel an irrepressible urge to share bad news,
Six Reasons to Think Twice Before Speaking Poorly of Others at Work Read More »
From the Ombuds Archive, ombudsORIGINALLY PUBLISHED FEB. 9, 2022 The Ombuds Office recently released the UNLV Ombuds Office 2022 Annual Report. Preparing this report and sharing it with the campus has helped me to put into perspective the issues people bring to the office. If the numbers tell the truth, the biggest obstacle to greater happiness and satisfaction for
Why Can’t We Talk? Read More »
From the Ombuds Archive, ombudsORIGINALLY PUBLISHED FEB. 16, 2022 The International Ombuds Association’s Code of Ethics outlines four basic ethical principles: informality, independence, impartiality, and confidentiality. Each of these is necessary to the practice of an organization ombuds, and each offers benefits to both those who visit the office and the larger institutional community. I feel it will helpful to use
Why the Ombuds Office Is Informal Read More »
From the Ombuds Archive, ombudsORIGNALLY PUBLISHED FEB. 22, 2022 One of the most common questions people in a difficult situation ask is how they should document their concerns. When they suspect they are being bullied or harassed, what is the best course of action? Whether it was a fraught email exchange or a questionable conversation, it is critical to
Documenting Your Conflict Read More »
From the Ombuds Archive, ombudsORIGNALLY PUBLISHED MAR. 2, 2022 This is the second in a series of posts exploring the four ethical principles that serve as the foundation of the practice of an organizational ombuds: informality, independence, impartiality, and confidentiality. Today, I will share some thoughts on what independence means for ombuds and those who use their offices. Usually it
Independence and the Ombuds Read More »
From the Ombuds Archive, ombudsORIGINALLY PUBLISHED MAR. 8, 2022 This is the third in a series of posts exploring the four ethical principles that serve as the foundation of the practice of an organizational ombuds: informality, independence, impartiality, and confidentiality. Today, I will share some thoughts on what impartiality means for ombuds and those who use their offices. The International
Ombuds Impartiality and Multipartiality Explained Read More »
From the Ombuds ArchiveOriginally published MAR. 14, 2022 I want to take the risk of breaking from my recent subject matter—the somewhat abstract but nonetheless crucial importance of the principles that guide organizational ombudship—to share a more personal view of conflict resolution. We all know someone who seems to delight in wringing any possible drop of tragedy from
A Matter of Perspective Read More »
From the Ombuds Archive, ombudsIf you are local to Las Vegas and want to hear about the history of the Tropicana, join me on Thursday, April 4 at the Clark County Library’s Paul C. Blau Theater. I’ll be talking about how the Tropicana came to be and what it meant to Las Vegas. We start at 7. Hope to
Upcoming Talk about the Tropicana at the Clark County Library Read More »
eventsExploring the reasons I’m starting a new blog, and explaining what it means.
Introducing informal informality Read More »
informed informalityI was recently interview by the host of the Jeff Does Vegas podcast about the history of the Tropicana. You can watch (or just listen if you minimize this tab) the whole thing here: I have been talking about the Tropicana quite a bit lately. I imagine that I will be doing so for the
Interview: Jeff Does Vegas Podcast Read More »
interviewOriginally published OCT. 22, 2021 I was fortunate to attend the Faculty Senate Retreat yesterday morning as a guest. This was the first Faculty Senate meeting I’ve attended in person, if memory serves, since February 2020. Much of the discussion centered on the uncertainties around classroom instruction in the upcoming semester, enforcement of mask mandates,
Returning to Campus–and Conflict | From the Ombuds Read More »
From the Ombuds Archive, ombudsWith all of the excitement around the International Ombuds Association‘s annual conference and the work needing attention upon my return home, I haven’t yet had a chance to share some moderately exciting personal news. Well, I haven’t had the chance until now, so here goes. My book Boardwalk Playground: The Making, Remaking, and Unmaking of
New Audiobook: Boardwalk Playground Read More »
atlantic city, author, bookAs UNLV’s Ombuds I tend to talk with people who aren’t happy about something or many things. Every case is different, but generally those who visit the Ombuds Office are facing a conflict of some type. One of the biggest questions they have is, “When is it time to do something about it?” And my
You’re Not Happy; When Do You Do Something? | From the Ombuds Read More »
From the Ombuds Archive, ombudsI have gotten a few questions about the UNLV Ombuds Office 2023 Annual Report, particularly about trends—how have concerns brought to the office shifted over the past three years? So I would like to take some time to discuss what I see when I look at the numbers, focusing on three big takeaways. First, I would
Three More Takeaways from the Annual Report: Who, What, and How? | From the Ombuds Read More »
From the Ombuds Archive, ombudsWe’re well into January, which means that the Ombuds Annual Report for 2023 has been completed. I want to talk with you a little about the report itself, and a little about UNLV since December 6. Because, in a way that I don’t know anyone was prepared for, the tragic murder of three faculty members and the
Ombuds Office Releases 2023 Annual Report | From the Ombuds Read More »
From the Ombuds Archive, ombudsIt has been nearly a month since we lost three of our teachers, colleagues, and friends in a senseless shooting, and it is still difficult to know what to say and what to do. The UNLV community has been through a traumatic event for which we have few guides. And very soon spring semester will
Finding What’s Next | From the Ombuds Read More »
From the Ombuds Archive, ombudsFor my last post of calendar 2023, I had planned on a retrospective of the year, looking at some of the issues brought to the Ombuds Office and discussing options for resolving them. Then December 6 happened. President Whitfield has called it an “unfathomable tragedy,” which is apt. Three members of our community–Dr. Jerry Cha-Jan
Moving Forward Together | From the Ombuds Read More »
author, From the Ombuds ArchiveRecently, UNLV’s Ombuds Office partnered with the Graduate College to provide resources for graduate and professional students (and others) who feel that they have been subject to academic bullying. I would like to briefly explore what academic bullying is and what we can do about it. To sum up the definition on the Graduate College’s Stand Together Against
Standing Against Academic Bullying | From the Ombuds Read More »
From the Ombuds Archive, ombuds