In this week’s Green Felt Journal I look at how technology is changing the convention biz in Vegas:
Getting conventions to come back isn’t going to be easy, though both the Las Vegas Visitors and Convention Authority and several casinos are reporting more robust bookings next year. The challenge will be keeping these guests happy in Las Vegas, and increasingly, technology is helping to do that.
via Vegas convention biz heads for cutting edge | Vegas Seven.
This is definitely a topic I’d like to return to. I think that getting feedback from customers on the ground level would be a great way to determine how casinos can use the right technical applications to get a competitive advantage over other convention destinations.
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