automation

The Importance of People in Vegas Seven

In this column for Vegas Seven, I think a little about how not everything can be automated: It’s hard to argue against the financial benefits that a robot bartender or check-in kiosk can have over a human employee. In many cases, automation can lead to a better customer experience. If you don’t believe me, tell […]

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Two Way Hard Three

AI Could Change More Than the Game(s) in Las Vegas

I first wrote this about a month ago. I was just thinking about the potential impact of AI and automation on Las Vegas. And now you can read it: Since the invention of the slot machine over 100 years ago, automation has been a part of gambling, generally for the better. And yet recent developments

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Vegas Seven

What the Future of Tech and AI Looks Like for Las Vegas – Vegas Seven

In this week’s Green Felt Journal, I dwell (hopefully not excessively) on what less human interaction might mean for Las Vegas: Hospitality is labor-intensive. It takes many hands to create the Las Vegas experience, from housekeeping to meal service. But perhaps that human touch won’t be needed at all someday. Two recent developments in autonomous

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Vegas Seven